What is TeleHealth?  Live Video TeleHealth is a virtual, web-based Internet appointment that is audio-visual communication that will enable you to see your doctor or nurse practitioner via online video-conferencing. These online video-conferencing appointments, also known as a "web-based visit," will enable you to receive ongoing care from your doctor or nurse practitioner when an in-person visit is not required or is not possible.

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While Virtual Appointment visits are convenient to the public, they also have drawbacks, such as:

• Treatment(s) may not be coordinated with your regular doctor;

• Essential information from your medical history may not be considered;

• If you have a complex medical history, the computer-driven, decision-making model may not be optimal;

• Online video-conferencing appointment visits lack an in-person evaluation with your medical provider, which may hamper accurate diagnosis; and

• Online video-conferencing appointment visits do not easily allow for shared provider-patient decision-making regarding treatments.